WHAT MAKES OUR PRODUCTS DIFFERENT FROM OTHER BRANDS?
We believe in marketing completely chemical free products. Our entire selection is 100% nature derived, chemical free and cruelty free. What makes us unique is we’ve set out to ensure that your body never comes in contact with any harmful chemicals again, and we’re the first brand in the country to offer non-toxic, unisex products.
HOW CAN I REPLACE MY ITEMS?
All our products are non-exchangeable and non-returnable unless damaged or defective. To replace damaged or defective items, write to us at firstname.lastname@example.org within 48 hours of receiving the product (after which the product is not liable for exchange).
ARE THE PRODUCTS COMPLETELY NATURAL?
All our products are made with plant based natural ingredients and are free from all kinds of harmful chemicals. We DO NOT use Harmful Chemicals, Artificial Color, Mineral Oil, Paraben, Synthetic Fragrance, Raw minerals, Artificial fragrance & Animal fat.
ARE THE PRODUCTS FREE FROM METALS?
We are glad to inform you that we have conducted heavy metals testing on all our products and have certificates to show that we score zero on all heavy metals tests.
HOW DOES WONDERSKIN ENSURE THAT THE PRODUCTS ARE NOT DAMAGED DURING DELIVERY?
We at Wonderskin maintain a very high level of quality control and thoroughly check the packaging at 2 steps, first at the time of packing & then at the time of dispatch. To ensure the products are delivered to you undamaged during the shipping process, we wrap each product in individual bubble wrap and then pack them in an outer box / package
HOW CAN I TRACK MY ORDER?
All orders are dispatched within 48 hours and delivered within 2-4 business days. A confirmation email is sent to you by our logistics company once the order has been dispatched.
EXPECTED TIME PERIOD FOR A REFUND TO BE SUCCESSFUL?
All approved refund credits will be made in the original Method of Payment within 7 working days. The same will reflect in your bank statement if paid online.